**********ly bad service!

Your service is the worst I have ever encountered. I have not skipped one payment in all the years with MTN and recently asked that my debit order be stopped as I wanted to make direct payments from my bank account. However, I then decided to reinstate my debit order. BIG mistake. I have called on several occasions trying to get this done and get told nonsense like my number has been blocked because of my inquiry. Then I get told to go see the nearest MTN branch for assistance which I did and the branch in Baywest Port Elizabeth told me they could not assist me, so I had to call you. I have so far spoken to (1) Kanya (2) Nalo (3) Korabo and again today to (4) Sinalo. All I get told is that my number is blocked and that I must call again tomorrow or visit the branch. This is going in circles for more than a week now. Is there anyone at MTN that can help or care enough? I asked to speak to a senior consultant or manager and get told it is not possible for me to do so. Really disappointing after years of been your customer!