mM
manoj M
1 reviews | Active since Feb 2012
23 Jun 2015, 18:52
Lungi REQ:***
Good day Lungi<br> <br> This is not the professional feedback that I am receiving.Please note that I do not have my original invoice.<br> MTN will have a copy with them so they need to forward it to me.<br> <br> This is also passing the back as I the customer must now go to Samsung to book this in.<br> <br> Do you people now what you doing or are you just trying to close this complaint.<br> <br> No one has called me to resolve this.
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Replies (1)
MTN South Africa's replyOfficial
24 Jun 2015, 13:56Hello man131,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note that the proof of purchase was sent today to your email ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note that the proof of purchase was sent today to your email ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
MTN South Africa's reply24 Jun 2015, 13:56
Official
Hello man131,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note that the proof of purchase was sent today to your email ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note that the proof of purchase was sent today to your email ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***