JL
JP L
1 reviews | Active since May 2016
22 May 2016, 00:04
LTE - the future
<p>I'm on a reasonably sized MTN minutes contract and have always experienced brilliant reception in places I'm most at eg home, work. But lately I've been having trouble with reception, Internet and voice. I've tried to contact MTN but have had no feedback or fix. I pay my subscription in fill but receive half the service. Not on. </p>
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MTN South Africa's replyOfficial
25 May 2016, 09:39Good Day JPL55,
Thank you for your post.
We are terribly sorry for lapse in service and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to access any information as these details were not provided on your post.
Kind Regards,
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply25 May 2016, 09:39
Official
Good Day JPL55,
Thank you for your post.
We are terribly sorry for lapse in service and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to access any information as these details were not provided on your post.
Kind Regards,
Zukiswa
REQ:***
Best regards,