FM
Florence M
1 reviews | Active since Mar 2009
09 Mar 2015, 20:15
LTE SIM SWAP
Hi did a SIM SWAP last weekend Saturday as per the sms from MTN to go to any branch to get the new LTE SIM. Over 2 days later the new SIM is still not active
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MTN South Africa's replyOfficial
16 Mar 2015, 09:16Hello pooja,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the sim swap was completed and the sim is active and in use on the network.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the sim swap was completed and the sim is active and in use on the network.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply16 Mar 2015, 09:16
Official
Hello pooja,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the sim swap was completed and the sim is active and in use on the network.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the sim swap was completed and the sim is active and in use on the network.
Thank you
Wenzile Masina
REQ:***
Best regards,