KM
Kevin M
1 reviews | Active since Jul 2011
20 Aug 2015, 23:18
LTE SIM SWAP
Automated LTE SIM Swap does not work - please help
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
10 Sept 2015, 14:53Hello kevinmc,
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our customers.
According to our records, the sim swap was successful done and all services are active.
We look forward to improving on the service delivery to you.
Regards
Matshidiso
REQ:***
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our customers.
According to our records, the sim swap was successful done and all services are active.
We look forward to improving on the service delivery to you.
Regards
Matshidiso
REQ:***
Best regards,
MTN South Africa's reply10 Sept 2015, 14:53
Official
Hello kevinmc,
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our customers.
According to our records, the sim swap was successful done and all services are active.
We look forward to improving on the service delivery to you.
Regards
Matshidiso
REQ:***
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our customers.
According to our records, the sim swap was successful done and all services are active.
We look forward to improving on the service delivery to you.
Regards
Matshidiso
REQ:***
Best regards,
