JR
Jamie R
1 reviews | Active since Jan 2014
07 Sept 2015, 09:45
LTE network not working?
The LTE network in the Killarney/Riviera area hasn't been working for months. When my phone switches over to LTE, I can't use the internet at all at home. When I go to my ba*****t, and it switches back to 3G, it's fine again. If I use LTE in other areas, it works fine. Tried multiple times to call your call centres and couldn't get through. <br> <br> What's up, MTN?
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MTN South Africa's replyOfficial
17 Sept 2015, 10:25Hello jamieroller,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that i have tried calling your on the cellphone number you have supp**** and it went to voicemail. I did leave you a message to call back as i require the cellphone number your are having the the problem with.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that i have tried calling your on the cellphone number you have supp**** and it went to voicemail. I did leave you a message to call back as i require the cellphone number your are having the the problem with.
Regards
Rajesh
REQ:***
Best regards,
MTN South Africa's reply17 Sept 2015, 10:25
Official
Hello jamieroller,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that i have tried calling your on the cellphone number you have supp**** and it went to voicemail. I did leave you a message to call back as i require the cellphone number your are having the the problem with.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that i have tried calling your on the cellphone number you have supp**** and it went to voicemail. I did leave you a message to call back as i require the cellphone number your are having the the problem with.
Regards
Rajesh
REQ:***
Best regards,