LOYALTY POINTS WORTHLESS !!!

MTN have a wonderful LOYALTY programme for their highly respected customers. The more you use their system (AKA: the more you spend), the more LOYALTY points you earn.

They have also recently introduced a ‘SOCIAL BUNDLE’ that nobody seems to know much about.

So, when you want to redeem those hard earned LOYALTY points you may want to purchase a DATA BUNDLE ??

FORGET IT !!! Your LOYALTY points that you believe are buying you a DATA BUNDLE will in fact NOW buy you a SOCIAL BUNDLE that is of absoloutely NO USE to you.

I have ‘purchased’ 2.5Gb of data over the past week and not one BIT of that data is of any use to me. It shows as a credit in my profile but CANNOT be used because it falls within a SOCIAL BUNDLE package.

I cannot do ANYTHING with that data and MTN have taken 6,000 of my LOYALTY points as a ‘thank you’ gesture.

BTW, when you choose to spend your LOYALTY points, option 2=DATA BUNDLE and option 5=SOCIAL BUNDLE. I chose OPTION 2 every time !!!!!!!!!!!

To top it all, and just to put the icing on the cake !! Try to speak to one of MTN’s ‘CHAMPIONS’ ?????????????? Not a chance, not a hope in hell, never on your life will you find a PERSON to express your concerns to.

And to ‘double’ top it all.................MTN will probably ignore this message and continue to mislead (AKA cheat) their customers.

Where are you ALICE VAN DER MERWE ????? I need your HELP !!!!!