Loyalty doesnt mean anything

I have been an MTN customer for over 15 years, loyal, always doing upgrades, i try to upgrade my contract now to s26 ultra, i get told that due to usage limit, i am short of R80 for a R1250pm contract for the s26 ultra,

what is the point of being a long time loyal customer but for R80 i cannot upgrade to the s26 ultra, i will be looking to move my contract!!!!!!!!!!!!!!!!!!!!!

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