NP
Nicole P
1 reviews | Active since Dec 2017
27 May 2022, 17:01
LOYAL CUSTOMERS TREATED LIKE TRASH!
Been a loyal customer for 25 years but because I am still on MTN's "old system" I don't qualify for deals in the Yello Trader magazine. Any Tom Sick and Harry but not me. I now have to pay a huge amount extra and I get given the run around. Thando at retentions promises to phone me back and doesn't. Now even the branch is giving me the run around and begging me to be patient until tomorrow morning while their system processes the upgrades. This has always been a seamless process but, after 25 years of loyalty MTN decide I'm worth being treated like TRASH!
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