1 reviews | Active since Apr 2013
Loyal customer here, need some answers please :)
<p>Hi guys,</p> <p> </p> <p>I would just like to know if you have received the iPhone 7 Plus? And if you have not what date will the phone be available with you? I tried asking at the service provider in shop today, but they don't know, and your website doesn't have the information on it either.</p> <p> </p> <p>I would like to know these answers, as it will determine if i switch over to the other service provider this month wish has the desired product. I would like to stay with MTN, but there is no clarity on the issue.</p> <p> </p> <p>Thank you!</p> <p> </p>
Good day Lukas,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note, your query has been escalated to MTN direct and a sales consultant will contact you shortly.
We would like to assure you that we are actively working to improve our service levels.
Regards,Bronwyn
REQ:***
Good day Lukas,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note, your query has been escalated to MTN direct and a sales consultant will contact you shortly.
We would like to assure you that we are actively working to improve our service levels.
Regards,Bronwyn
REQ:***
Luckily for you I can't rate you down, I wish there was a was to put your rating in the negative.
Luckily for you I can't rate you down, I wish there was a was to put your rating in the negative.