Loyal customer and can't be helped

<p>My contract is due for an upgrade June 2017. I have a blackberry and from Dec I cannot access Whatsapp or Facebook. I already cannot access Facebook. I went intoboth Branches at The Glen, was told to call 808. When calling 808 both times, they say to go into a Branch. No-one knows anything. I have been with MTN since 1998. All I have asked, if I can move my upgrade earlier or I'm even prepared to migrate to another contract, but have been told they cannot help me. I can migrate but cannot get a phone. Then what is the point. Now that we can transfer our numbers, I'm going to find another service provider</p>