Lots of talking but no action at all.

<p>I paid for a contract I did not take out at MTN, and after a complaint on Hello Peter I got response from MTN. But after that no action. Again I complained at Hello Peter, and again a response. This time they needed me to send all the e-mail and correspondence I had about it, so I did. after that again no response. I have a mail that said all was solve and I would be refunded, but until today nothing (almost 3 Years and R 14000 later). Now again an issue with them. Renewed contract, get the all new S7 edge with as the special said and 64 GB memory card........ no card because I took the gold version, nowhere it states that you only get it with the silver version. two days later I speak to a guy he had the same, but now the story is the other way around, he took the silver and he only would have got it with the gold version. Same shop at mall George. so I contact customer care, they send me back to the store. manager not available, they will contact me....... you understand even after the third visit at the shop no manager and no respond. again a-mail MTN and same response, sort it out with the store manager. according to Samsung the card should have been added to the S7 and S7 Edge phone. What is the best option now??????</p>