Lost Payment

<p>I paid R2000.00 by eft on 28th December to Mtn. They have to date, not allocated this payment to my account and keep suspending my services, despite the fact they have my proof of payment (I have sent it numerous times, I have been in to an MTN branch, I have made umpteen calls to the call centre, I have emails acknowleding the receipt of my proof of paymet). Today they have suspended my services again and a rude young lady says I have to sort it out with my bank(I am busy with that); she can do nothing, I have to pay the outstanding amoount before she restores my services. I have also now reported the matter to the Ombudsman but am hoping that this review gets action first.</p>