TM
Tebogo M
1 reviews | Active since Dec 2016
06 Aug 2019, 10:57
LOST DEVICE WITH MTN NETWORK
Good day I have lost my phone and its still on and still being used, i called the call center to assist me in finding the location where the phone is calling from and im told MTN doesn't have that service. i would have tracked it myself but unfortunately the location is turned so i rely on the service provider to check where the last call was made from. MTN please assist
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MTN South Africa's replyOfficial
28 Aug 2019, 11:17Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you. Please do not hesitate to contact us should you require further assistance.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
MTN South Africa's reply28 Aug 2019, 11:17
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you. Please do not hesitate to contact us should you require further assistance.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,