ZM
Zeenat M

1 reviews | Active since Sept 2010

21 Aug 2018, 20:32

Lost airtime to YD Games & did not subscribe to this.

My airtime keeps disappearing. Today I topped up R60 and bought a data bundle for R40. My balance was R0.29. I called 135 and spoke to a consultant. They told me I am subscribed to YD Games. I have never in my life subscribed to any of these stupid things. These idiots are now *****ing my money. They took my airtime without me subscribing to anything. What is MTN doing to fix this???? How do I get my airtime back. The consultant told me she cancelled my subscription and that she will send me the contact details for YD Games. These ******* need to be stopped and MTN need to stop them from *****ing airtime!!!

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Replies (2)
ZM
Zeenat M's update23 Aug 2018, 07:51
Reviewer Update
Why do I need to deactivate something I NEVER registered for in the first place??? That's my concern! Don't you read properly?
ZM
Zeenat M's update23 Aug 2018, 07:53
Reviewer Update
This nonsense standard reply does nothing to solve the issue of me being charged for something I never signed up for! How do you justify *****ing your clients money???