NS
Nomsa S
1 reviews | Active since Mar 2011
31 Jan 2017, 20:28
Lost airtime
<p>I just loaded an airtime with the intention of converting it into data bundles, some of it disappeared immediately and it was insufficient to buy data bundles. Im inconvenienced now without the internet connection </p>
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Replies (1)
MTN South Africa's replyOfficial
06 Feb 2017, 22:23Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have checked the billing records on 2017-01-31 for the mobile number 073****280, an airtime of R10 was loaded on 2017-01-31 at 20:13:41 and a Me2U transfer of R9 was done at 20:55:06.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply06 Feb 2017, 22:23
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have checked the billing records on 2017-01-31 for the mobile number 073****280, an airtime of R10 was loaded on 2017-01-31 at 20:13:41 and a Me2U transfer of R9 was done at 20:55:06.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,