DP
Diane P

1 reviews | Active since May 2017

09 May 2017, 19:06

loss of minutes and incorrect billing

<p>I am on R149 pm contract and my current bill says R939.90!!!!!!!</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply16 May 2017, 09:13
Official

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly note that the additional charge is for a handset clawback fee for your device. I will get the billing department to contact you and ex plain furter.

Kind regards,

Ishie.