Losing customers is the way to go

Got this on the 7th of July from MTN<br> Hello Hermann.Greyling,<br> <br> Thank you for your post.<br> <br> We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. <br> <br> The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.<br> <br> Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.<br> <br> Regards<br> Thabelo<br> REQ:***<br> <br> And it is the next month of billing and this problem is still not sorted. Seems to me MTN ia aiming to displease. I am not in the position this month to go an que for hours with no result. <br> <br> Come end of contract time, I will be having a hard look at other ISP's, then MTN can blame as much as they want on strikes an ineptitude.