LOSERS

I am totally appalled by the lack of service you provide as a service provider.<br> I had a 2 year contract with which was to terminate 31 October 2015. I sent an e-mail to [Email Removed] on 25 August 2015 at 8:24am to notify that I choose not to upgrade the contract and would opt for the two contract nrs to converted to prepaid, Neo Nkwane acknowledged that my notification was received on the day. Reference nr ***7.<br> On the 2 September 2015 I sent a follow up e-mail asking for confirmation that the contracts will not be upgraded and converted to prepaid, Mathilda Modjadji acknowledge receipt of my e-mail on the day.<br> At the end of November my account was billed, I sent an e-mail on the 27 November 2015 asking for an explanation as to what transpired, Nomsa Tumbe and Thabang Katume acknowledge my e-mail, apologised for the inconvenience and confirmed that the contract has been terminated.<br> <br> Taking all of the above into account, I was debited at the end of October, I was debited again with R244 on the 30 November 2015 and again with R244 on the 31 December 2015.<br> <br> I cannot be constantly sending e-mails. WHAT IS GOING ON FFS