FN
Fanie N

1 reviews | Active since Aug 2017

10 Aug 2017, 15:22

Looting Airtime

<p>Im not happy, with MTN service, and now they take Airtime, I loaded R30-00 airtime I got the sms to say my account has been credited with R30 Airtime, directly after the sms I check the balance and my Balance show R0-00. so they are, *****ing from me and im not happy</p> <p> </p> <p>I never had a problem with MTN but now im very dissapointed in them</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply11 Aug 2017, 17:22
Official

Thank you for your post,

We acknowledge the receipt of your complaint.

Kindly be advised that we have evaluated your account and adjusted a credit of your airtime please dial *141# to check your balance.

We would like to assure you that we are actively working to improve our service levels.

regards

mike

Best regards,