LOOOOOOONG extensive time to get an issue resolved, and still have to go through this!!

Simply! Nightmare telephonic experience. They either don't have enough call centre personnel or they are permanently on tea break.

Who has the time of day in this day and age... so far three calls, holding on a minimum of 10 to 15 minutes each time with the same boring tune playing in my ear!

Come on MTN seriously!

I am moving my business to Vodacom! They have been quick to answer my phone and my queries and will save me over R14,000 over the next two years with an upgrade that MTN is is offering. Thought to give them a call to compare! And there you have it!