long outstanding payment of a refund &

I cancelled contracts for *** & *** on 15/11/15 & 15/12/15 respectively. I was, however, billed for Dec 2015, Jan 2016 & Feb 2016 and have been raising a query with Mtn ever since, but the matter is not resolved yet. At one point I was about to be refunded R1 980.28 but it was revised by Thabelo for no explanation.<br> On 20/2/16 Alice van der Merwe promised to speed up a resolution(***1,07/3/16 Thabelo appologizes (REQ ***). I heard that I was billed R 595 in Dec 2015 for not cancelling contr for 073 number yet I did on 15/11/15. Jan 2016 was billed R850.70 & Feb 2016R 815.75. <br> I have now lost count of calls that I made with no joy at all. I am receiving smses that threaten legal action & suspension of the 073 number. every time I call I speak to another consultant who wnts to hear my sotry from beginning. On 19/03/16 & 29/03/16 I called & was promised that my query is being referred to correct depts. Can MTN please resolve my case, pay and stop giving me a headache. My contact is ***