LOADING MINUTES....

NEEDED TO LOAD MINUTES (AIRTIME). CALLED THIS MORNING AT 08H38 AFTER 5 MINUTES, THEY COULD NOT LOAD THE MINUTES AS THE NEW SYSTEM WAS OFFLINE. CALLED AGAIN AT 15H51..... AFTER 24 MINUTES 52 SEC, HOLDING ON FOR CREDIT TO INCREASE MY LIMIT..... WAIT FOR IT... THE CREDIT LIMITS WERE NOT MOVED OVER FROM THE OLD SYSTEM TO THE NEW.... SO I NEEDED TO GET APPROVAL FIRST..... I GET CUT OFF CALLED AGAIN STRAIGHT AWAY AFTER THAT AT 16H16.... GUYS SAYS HE IS SORRY... GOING TO RESOLVE MY PROBLEM URGENTLY.... SUDDENLY ****...DISAPPEARS AFTER ABOUT 10 MINUTES.... A LADY ANSWERS.... ONLY TO TELL ME THAT THE CREDIT GUYS KNOCK OFF AT 16H00..... CAN SOMEONE PLEASE TELL ME WHY I SHOULD NOT ME MAD.....