LIVID CUSTOMER

MTN has listed me as a bad payer because they decided to change the payment date on my contract without my consent. They moved my payment date to the 25th from the last day of the month. I have spoken to multiple of their agents as this is not something I immediately noticed on my account and none of them were capable of assisting me.

The implications of this change that was not authorized by me have now negatively impacted my life as I have missed a lot of opportunities due to my being handed over.

I am currently suffering because an employee of MTN South African is ***********. I am suffering because someone decided to make major decisions on my hold without my consent.