Literally *****ing. SIES!

My mother had a 24 month contract with MTN. The contract ended in November 2015. My mother had sent an instruction that the contract be converted to prepaid. To this day, she is being debited monthly. She has reference numbers and emails showing the instruction. MTN better refund all the money they *******ly debited as in YESTERDAY. I have also approached the National Consumer Commission for further guidance as this is an ongoing matter since last year