Listed on ITC for Non payment on no service

<p>I have had my first query about this over a year ago and till today MTN has not managed to resolve our "lil" issue, a Mtn Direct contract phone which came faulty and was returned to Midrand and till today we have not managed to get a new one yet you bother us with payment and even hand over our account which your stupid company cannot even resolve the issue, all we wanted was a new phone and since then you made our lives a living hell, since you have blacklisted us for services we don't even received, i will make sure that this is resolved by end of the week.</p> <p> </p> <p>My Mom who actually did the contract is now listed on ITC and is constantly being bothered by your debt collect because of this issue were by we took a faulty Cellphone to Midrand and have since then being taken up and down by your useless consultants and to date we have not received a replacement device but you people have the guts to call and ask for funds for something we do not even have, all we want from your stupid company right now is to unlist my mom on ITC and cancel the stupid MTN Direct contract as you only useful in collecting money than providing service, we have since obtained a contract with Telkom mobile and we actually happy with how they value us as customers</p>