1 reviews | Active since Jan 2016
Listed on ITC
An account was **********ly opened using my account number almost 2 years ago. MTN failed to once contact me and handed me over to debt collectors. Affidavits were sent but there has been no resolution. I have now been placed on ITC and absolutely cannot get through to the MTN ***** department who have still yet to contact me. Absolutely disgusted with this ********* service and will never open an account with MTN
Good Day Cherice,
Thank you for bringing this matter to our attention.
We would like to sincerely apologize for the long delay in our response, there has been an error with the Hellopeter site which resulted in a long delay in us receiving some of the posts. Please be assured that MTN believes in giving its customers the most efficient service and these kind of delays are totally against our brand values.
According to records your payment profile has been updated and the Fradulent account has been closed.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Cherice,
Thank you for bringing this matter to our attention.
We would like to sincerely apologize for the long delay in our response, there has been an error with the Hellopeter site which resulted in a long delay in us receiving some of the posts. Please be assured that MTN believes in giving its customers the most efficient service and these kind of delays are totally against our brand values.
According to records your payment profile has been updated and the Fradulent account has been closed.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,