1 reviews | Active since Oct 2015
I listed my complaint on Hello Peter regarding Mtn putting a listing for a small amount against my name.They<br> responded. My argument was that I cancelled the contract and that they never allocated any airtime <br> or data to my account for the months they billed me for, after I had cancelled the contract. I asked them to provide me with the necessary proof that they indeed allocated airtime and data to my account. They did not do so and insisted that they would not remove the listing on Experian unless I paid the outstanding amount of R663.00. As a business owner I unfortunately could not afford to have a listing against my name and paid. When I asked if I could have a letter stating that the account is paid up this is the reply I got \No settlement letter will be issued and the ITC profile update takes up to 30 working days."<br> Mtn did not once contact me before listing my name on Experian regarding this outstanding amount. I hate to<br> say this but I will never again do any business with Mtn.They have absolutely no regard for their customers.<br> I hope that everyone reading this will learn from my bad experience and avoid doing business with them.<br> <br> <br> """
Best regards,
Best regards,
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