Listed for MTN's negligence!!!

MTN has really crossed the line. After this we DO NOT want to have anything to do with this **** company!!!!!! In April my husband got an iPad from MTN. He's never received a statement from them so he'd never know how much he'd have to pay for it, until the service on the device was actually cut off. 2 months after he received it he personally went to try and make his 3rd instalment/payment, with cash too, to our surprise he was told that there is no record of him, his details or him having received an iPad from MTN. As a result he couldn't even make that payment. This happened on 2 occasions. And there was no correspondence. Now we've been trying to make some important purchases but we can't because this *****ED UP company has listed him. SO!!!!! 1. MTN gives an iPad that we make payments on for the first 2 months 2. upon trying to payment we are told that he is nowhere on the system and neither is there record of him getting such a device 3. now he's listed DUE TO MTN's NEGLIGENCE!!!! And NOW we have a device thats not even working, that we only now GOT a statement for with a LUDICROUS amount! ALL THIS IS NOT OUR FAULT BUT YOURS. YOU have damn near ruined our lives! Thank you MTN