Listed as a bad payer and over R600 in credit

Item: MTN South Africa
Rating: 2
Author: Sharon H

Found out that I am listed as a bad payer adversely affecting my credit score when I am in credit. Continuously call and e-mail MTN to have it rectified to absolutely no avail. Get the same jargon of being sorted out etc etc etc and nothing happens. What are you going to do to fix this mess and rectify my name to good standing with Creditors MTN???

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Replies (1)

MTN South Africa's replyOfficial

09 Sept 2015, 15:16

Hello noswar,

Thank you for your post.

We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.

Please be advised that your query has been transferred to the credit management department's supervisory team for resolution. They will investigate and revert to you with feedback and a way forward

Warm regards,
Keitumetse
REQ:***

MTN South Africa's reply09 Sept 2015, 15:16

Official