Lisa Booysen's reply!!! NOT ACCEPTABLE!!!

THIS IS THE REPLY I HAVE RECEIVED FROM LISA BOOYSEN - TELL ME HOW THIS IS ACCEPTABLE???<br> <br> I WENT INTO OAKFIELDS FROM JAN 2015 TO APR 2015 AND COMPLAINED TO HER AND MARK AND MPHO WHO HAVE BOTH SINCE LEFT......<br> I HAVE A CONTRACT THAT HAS BEEN BREACHED BY MTN!<br> <br> This is part of Lisa's reply......<br> <br> They said that it is clear on your statement that it is your responsibility to check your account within 30 days to make sure everything is correct on your statement. <br> <br> If there are anything not correct ,you have to go to a store to get it rectified and sorted.<br> If you came back to us we could have done this for you,but it is now 15 months since the upgrade so we cannot be responsible for the errors on your account. <br> <br> The LIMIT was set in November 2015 but your subscription is still higher than the R1140 that you are paying due to a tariff increase from MTN in April 2015.<br> Please check your invoices each month so that we can make sure everything is as it should be and what the amount is that you need to pay.<br> <br> Please let me know if there are anything else that I can assist with.<br> <br> Dankie<br> Lisa Booysen<br> Blue chip cellular<br> ***<br> <br> PLEASE CAN ANYONE WITH INTELLIGENCE GET BANK TO ME!!!