CH
CLASSINA H
1 reviews | Active since Apr 2012
15 Mar 2016, 12:18
Lines suspended
Good day, This is ridicously, my lines is suspended due to credit limit reach. I have and option to top up my lines when I reach my limits how is it possible to suspend my lines and then I must hold on an 30min to speak to someone to open my lines. Can someone of management please phone me, the call centre refuse to put me through to management. THIS IS UNEXSAPTABLE!!!!!<br>
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Replies (1)
MTN South Africa's replyOfficial
16 Mar 2016, 12:48Hello erikahartzenberg,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that your Credit limit has been increased.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that your Credit limit has been increased.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply16 Mar 2016, 12:48
Official
Hello erikahartzenberg,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that your Credit limit has been increased.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that your Credit limit has been increased.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,