dN
denise N
1 reviews | Active since Nov 2014
12 Jun 2015, 13:20
LINE SUSPENDED NO RESPONSE FROM MTN
Yesterday I had upgraded my contract this morning I found that this line is now suspended. I tried every number i have and its literally impossible to contact mtn! How long will i have a suspended line which im expected to pay for? since mtn clearly has no idea that its happened and its impossible to contact them, what am i expected to do? <br> <br>
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Replies (1)
MTN South Africa's replyOfficial
18 Jun 2015, 14:11Hello dnaidoo.1992,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line was opened for making out going calls.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line was opened for making out going calls.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
MTN South Africa's reply18 Jun 2015, 14:11
Official
Hello dnaidoo.1992,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line was opened for making out going calls.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line was opened for making out going calls.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***