Line suspended for no reason
<p>Loyal customer who pays on time. Who got their line suspended for no reason. I always pay on time..why...useless call centre.</p>
Good morning Corinne- Lee
Thank you for your post, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per my investigations on your number *** our systems reflects your account as being all in order and that your number is not barred. I have tried contacting you for more information regarding your query on your cellphone number with no luck. Kindly provide us with more information so we may assist you without further delay. Should you have any further queries please do not hesitate to contact us on 808 or *** from other networks.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Good morning Corinne- Lee
Thank you for your post, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per my investigations on your number *** our systems reflects your account as being all in order and that your number is not barred. I have tried contacting you for more information regarding your query on your cellphone number with no luck. Kindly provide us with more information so we may assist you without further delay. Should you have any further queries please do not hesitate to contact us on 808 or *** from other networks.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***