TM
Tasneem M
1 reviews | Active since Jan 2015
29 Jun 2015, 11:37
Line suspended for no reason
Hi,<br> <br> My account with 2 lines has been suspended for no apparent reason. I did not receive any notification sms to say my line will be suspended.<br> I cannot contact the call center as it is closed and I get no response to emails sent.<br> <br> Please assist urgently.<br> <br> Thanks,<br> Tasneem
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MTN South Africa's replyOfficial
07 Jul 2015, 15:13Hello Tasneemnm,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records, your lines have been reconnected and your query has been resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records, your lines have been reconnected and your query has been resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
MTN South Africa's reply07 Jul 2015, 15:13
Official
Hello Tasneemnm,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records, your lines have been reconnected and your query has been resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records, your lines have been reconnected and your query has been resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn