LN
Lebo N
1 reviews | Active since Aug 2014
22 Jul 2020, 11:31
Line still inactive
My phone still doesn't work. It has now moved from the number doesn't exist to just beeping once and hanging up on people trying to get hold of me. It's been over 2 weeks and MTN still can't get this right.
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Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
23 Jul 2020, 07:49Good day Lebo,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that the matter has been escalated.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that the matter has been escalated.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply23 Jul 2020, 07:49
Official
Good day Lebo,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that the matter has been escalated.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that the matter has been escalated.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
LN
Lebo N's updateReviewer Update
23 Jul 2020, 08:00Come on Guys, that's what you said over a week ago and still nothing. Nobody contacted me and my line still doesn't work. What is this week's escalation going to do that last week's didn't?
LN
Lebo N's update23 Jul 2020, 08:00
Reviewer Update
Come on Guys, that's what you said over a week ago and still nothing. Nobody contacted me and my line still doesn't work. What is this week's escalation going to do that last week's didn't?