1 reviews | Active since Mar 2015
LIKE A DISEASE THAT CAN'T BE CURED
<p>I gave MTN notice in June 2016 already to cancel 2 contracts. I was off course given the early cancellation choice which i told them to shuv. Since then, try and speak to either somebody in their pathetic call centre or even in-store. Everybody's had standard training to say " sorry can't help" and if you get upsert or raise your voice, the consultant just repeats this standard wording!!!!!!!!!! I was sent a mail by retentions 3x times now CONFIRMING the contracts will come to an end 30/10/2016. All of a sudden i keep on getting mails on each number EVERY SINGLE DAY ADVISING IT'S GOING OVER TO PAY AS YOUR GO!!!!!! I forwarded these to retentions to ask why i'm getting these notifications. I will write my mail in all 12 languages, because then MAYBE they might listen, attend to it or something. I had to resort to font72, red, bold and underlined mails to tell them what idiots they are and what are they planning on doing about this. Guess what, yesterday i get a mail, on the same mail trail i've kept going, they want my account numbers!!!! WHAT!!!!! MTN is like a disease that you pick up, no medicines to cure this. Like my husband always says. It's like Aids, in a moment of weakness, you are stuck with it for life!!!!! That's MTN for you. Hope my Hello Peter posting will at least get noticed, not holidng my breathe either!!!! i am sooooooooooo sick of this service in this country!!!!!!</p>
Okay, so now publicly everybody can see how MTN doesn't understand or have their facts straight!!!! Alice, these numbers HAVE NOT BEEN CANCELLED. If so, why can i still call/receive calls on ********** 888?????? and how come the data is still active on ********** 986????? So why don't you do yourself a favor and call me on the 2888 number, maybe if you do that MTN will catch a wake up!!!!!!!!!
THE NUMBERS MUST DISAPPEAR OUT OF MY LIFE, NOT BE ON PAY AS YOU GO!!!!!!
Maybe i must port the numbers to Cell C and cancel. Please be on the lookout for an invoice from me for the time YOU'VE wasted @R450 per hour. The bill comes to R4500 Excl VAT for my work/consulting time now spent on your BS!!!
Okay, so now publicly everybody can see how MTN doesn't understand or have their facts straight!!!! Alice, these numbers HAVE NOT BEEN CANCELLED. If so, why can i still call/receive calls on ********** 888?????? and how come the data is still active on ********** 986????? So why don't you do yourself a favor and call me on the 2888 number, maybe if you do that MTN will catch a wake up!!!!!!!!!
THE NUMBERS MUST DISAPPEAR OUT OF MY LIFE, NOT BE ON PAY AS YOU GO!!!!!!
Maybe i must port the numbers to Cell C and cancel. Please be on the lookout for an invoice from me for the time YOU'VE wasted @R450 per hour. The bill comes to R4500 Excl VAT for my work/consulting time now spent on your BS!!!
The biggest joke of it all????? Your own staff have Cell C contracts instead of MTN because of your patheticness LOLOLOL i rest my case
The biggest joke of it all????? Your own staff have Cell C contracts instead of MTN because of your patheticness LOLOLOL i rest my case
