NG
Nicki G

1 reviews | Active since Feb 2012

14 May 2020, 12:26

LIFESTYLE TV ?????????????????????? MTN??????????????????

I received the following message on Tuesday, 12 May "Y'ello. Your 1st 24 hrs free trial to Lifestyle TV has ended. You are now charged at R3.00/24 hrs and were successfully billed". I have never subscribed to anything of this sort. I noticed that there were a number of other people who have received this message. I have tried to speak to an MTN consultant on numerous occasions without success. The automated MTN call centre does not give you an option to speak to a consultant! Shocking service. We realise that we're in lockdown and that staff are working remotely but surely MTN can do better than this!!!!!!!!

0
Replies (0)