Lies , no follow through , more lies

I went to MTN who I have had a contrcat costing around R1500 mon average for 4+ years to get NEW contract - an expensive R1000+ option.<br> <br> I waited for hours - the entire shop is the epitomy of whats wrong with SA. Miserable , rude & ineffecient (I spoke to several of the staff). Manager never present in 4 visits.<br> <br> No response after 5 days ! Then no one answers calls to shop NOR emails to branch.<br> <br> Now , over 2 weeks later , went in and Suan not there , other chap said contract 'terminated' as no action for 2 weeks. Suan was called and promised called me when in today. I forced them to give me his cell. No call today and I smd's him - his response , NOT in today.<br> <br> I understand their are strikers/issues - but lying , being rude & not getting back at all are pathetic to say he least.