LIES LIES LIES

Im sick of apologies so try do your jobs for ONCE! I app**** for an early upgrade to which I received a ref number and was told they'll call me within 24hours BULL!!! Called today they said its being processed this after 23 hours of waiting another LIE! Then again i phoned 26 hours later and what do i hear? Oh the upgrade dep is CLOSED and will not handle any early upgrade applications! What a ****** waste of time! Such lies and deceit!! Good network **** service provider! I do NOT want an apology i want this sorted out NOW!! I need it done by tomorrow as explained to your wonderful call centre agents! Listen TO ALL the calls if you must! This is such an INCONVENIENCE!!