1 reviews | Active since Mar 2016
Lies by MTN & Rtt
<p>I upgraded on the 25th of May 2017 and was told by Wenzi Sibanyoni that my phone will be delivered within 4 -7 days. I laid my complain to hellopeter and twitter ,well RTT people called and gave me different dates and were not so nice . guess what ,i still do not have phone. MTN and RTT SUCK BIG TIME. WORSE SERVICE EVER </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have evaluated your account and picked up that the handset is in trip to be delivered today,tried contacting you around to 15:33 to check if you have already received the handset and it went to voice mail.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***2
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have evaluated your account and picked up that the handset is in trip to be delivered today,tried contacting you around to 15:33 to check if you have already received the handset and it went to voice mail.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***2