Lies and Poorest of poor service

<p>Purchased a Samsung note 4 months ago and the thing started giving troubles, after a lot of drama the phone was returned to Menlyn mtn. there a willem and a patience was supposed to sort it out but never got back to us regarding the phone. then we were notified the phone was discontinued and no proper plan was set in action to assist with replacement. this was a month to month matter and a week to week problem. each time we went there they had a different excuse, then the manager went to get stock, then there was no stock, then they would draft a plan to sort it out and phone back, then they never phone back. we made the suggestion to obtain a new phone and pay in the difference. this was also never sorted out. the phone was a cash purchase. a resolution to this issue has still not been suggested. i phoned them today, 13.10.2016 at 10:22, i was told that this patience woman would call us to sort it out. it still has not happened. we are so fed up with MTN, their bad service and their constant lies!</p>