JL
James L

1 reviews | Active since Mar 2009

06 Sept 2016, 08:48

lies and lies

<p>Uncapped internet once off purchase for R40. Is capped at 150mb after that speeds are so slow you cannot do anything. All attempts at downloads fail. So do yourself a favour, stay away from man internet. It is absolutely terrible. And definitely NOT uncapped</p>

0
Replies (3)
MTN South Africa
MTN South Africa's reply10 Sept 2016, 10:30
Official

Good day James,

Thank you for taking time to raise your concerns with MTN.

Kindly be advised that with the 24 Hour bundle, you are provided with uncapped data that is valid for 24 hours after activation. A fair usage policy of 150MB will however apply. Once you have reached 150MB, you get throttled to 128kbps for the remainder of the 24 hours as per the terms and conditions of the bundle.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,

Ayanda

REQ:***

Best regards,

MTN South Africa
MTN South Africa's reply10 Sept 2016, 10:31
Official

Good day James,

Thank you for taking time to raise your concerns with MTN.

Kindly be advised that with the 24 Hour bundle, you are provided with uncapped data that is valid for 24 hours after activation. A fair usage policy of 150MB will however apply. Once you have reached 150MB, you get throttled to 128kbps for the remainder of the 24 hours as per the terms and conditions of the bundle.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,

Ayanda

REQ:***

Best regards,

MTN South Africa
MTN South Africa's reply10 Sept 2016, 10:31
Official

Good day James,

Thank you for taking time to raise your concerns with MTN.

Kindly be advised that with the 24 Hour bundle, you are provided with uncapped data that is valid for 24 hours after activation. A fair usage policy of 150MB will however apply. Once you have reached 150MB, you get throttled to 128kbps for the remainder of the 24 hours as per the terms and conditions of the bundle.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,

Ayanda

REQ:***

Best regards,