sC
sarah C
1 reviews | Active since May 2014
26 Sept 2015, 08:51
liers, cheats & useless
I had to get a duel sim for myself and my husband, after completing a mountain of paperwork (why we already have a contract with them?) i was given a dual sim for my husband at no charge, which, surprise, it didn't work. Having gone back a million times with NO help, i had to get a dual sim for myself. Not only was i now charged R135 but this sim doesn't work either!!!! All it says is 'cant register sim' even after my multitude of visits back to the store!!! It's our same damn number just on another sim, how hard is it to get that right??!!! We're seriously considering the billboard option now...
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Replies (1)
MTN South Africa's replyOfficial
26 Sept 2015, 10:14Hello sarah_vdw01,
Thank you for your post to the hello peter website.
Apologies for the inconveniences caused. The dual sim card has been loaded, but the activation has not been completed on the network. I have asked our support team to assist us further.
Rest assured, it is not our intention to displease you. We should be able to ensure all services are active on your dual sim by Monday.
Regards,
Somayya Akhalwaya
MTN SA
REQ:***
Thank you for your post to the hello peter website.
Apologies for the inconveniences caused. The dual sim card has been loaded, but the activation has not been completed on the network. I have asked our support team to assist us further.
Rest assured, it is not our intention to displease you. We should be able to ensure all services are active on your dual sim by Monday.
Regards,
Somayya Akhalwaya
MTN SA
REQ:***
Best regards,
MTN South Africa's reply26 Sept 2015, 10:14
Official
Hello sarah_vdw01,
Thank you for your post to the hello peter website.
Apologies for the inconveniences caused. The dual sim card has been loaded, but the activation has not been completed on the network. I have asked our support team to assist us further.
Rest assured, it is not our intention to displease you. We should be able to ensure all services are active on your dual sim by Monday.
Regards,
Somayya Akhalwaya
MTN SA
REQ:***
Thank you for your post to the hello peter website.
Apologies for the inconveniences caused. The dual sim card has been loaded, but the activation has not been completed on the network. I have asked our support team to assist us further.
Rest assured, it is not our intention to displease you. We should be able to ensure all services are active on your dual sim by Monday.
Regards,
Somayya Akhalwaya
MTN SA
REQ:***
Best regards,