*****, ******* AND COMPLETELY ********* (STAY AWAY FROM MTN!)

I was contacted by one of MTN's Sales representatives, Silas Rapoli, who was excited to sell me an upgrade on my already expired contract at the time.

I politely explained to him that I'm not interested in a new contract as my phone is almost 3 years old and getting tied in with a 2 year contract would mean I will go without a phone if it breaks anywhere in between that period.. I would like to get a nice data package for the time being, but ONLY if it is month to month.

So Silas managed to convince me to get on board with a very cheap and marketable contract which, according to him, is a month to month package. As tentative as I was, I requested clarification via phone and via email whether or not I can cancel at any time. Should my phone break during the next 2 year period, I don't want to be stuck with any issues.

A year later, (now), my phone has finally reached it's end of life. So I decided to cancel my "Month to Month" contract in order to upgrade and get a new phone. Low and behold, I can't cancel it because it is a 2 year contract, according to MTN's system.

Despite the email proof and relentless follow-ups with this vomit company, AND despite even signing for the contract, they completely ignore my request to cancel. Their branches as well, have already made it clear to me how useless their Head Office is, along with their mindless management.

After 4 years loyal service, they lie to me and get me tied into a 2 year contract, after promising me its month to month and I can cancel it at any time. Now I'm stuck with a useless contract with a useless brand, and my phone is finally down and out. Nobody at headoffice knows what they are doing, nobody at head office cares about customers or clients, and the various branches all have to suffer from these shameless ********s and ***** at head office.

I use to always convince people why MTN is a good brand. But now, I can safely say, there is nothing good about this yellow waste and stain in society.

I will warn every single person I come into contact with from signing up with this dishonest, lackluster and amateur company. I have been struggling and wasting 6 months of my time so far, just to get even a simple response from them, but nothing. Just my money and time wasted with these ****bags.

DO NOT APPROACH OR GO NEAR THIS COMPANY!!!! YOU WILL BE *****ED OVER!