*****, rude, ****** and terrible service

Taking 12 months and many phone calls with the billing not resolved where they are overcharging me on my contract by more than R50 a month. I stopped my debit orders after informing the call centre in September of the problem. However after deducting the amounts overcharged I made my payments. However they have seen fit to disconnect my line since November and refused to connect until all charges are paid and they do not see there to be any problem with their billing. The attitude of Prudence is that she will never ever assist me and will not listen or talk to me when I called today 17/12 and refused to give me a reference. Mohamed gave me a reference and promised to have my line working within 24 hours when I spoke with him on 15/12 and requested me to pay an additional R200 over the R400 the I was asked to pay by Mosima who also promised to have my line working within an hour on the 15/12. They blatantly lie by promising to make the line work to ***** your money and make you pay more and more. I can only see me winning the small claims court charges that I will be making for non delivery of services. I do not expect any response as none was provided on my previous complaint.