*****, ***********,worst service ever
<p>Once again, been **** to by mtn salesman! We took out a contract on the 19th of August for Wi-Fi, first of all it took me 7 days of phoning and going in store to get it. I was told by Witness that the specific one I want is no longer available,it was fazed out,then he tried to give me a more expensive one, which I refused,as my boyfriend signed a con track for a specific one. After much fighting they called other branches and the manager delivered it to my house. No copies of the contract was given to me. I once again phoned Witness to ask on what date I will get my data, as I saw I was only given 1.65Gb. He told me that I will pay pro-rata for this few days and receive my full 6Gb on the 1st of each month. I am now fed-up, I phoned Witness on Friday, as I still have no data, he said he would call me back, he never did. I sent an sms to the manager, he rep**** that Witness is booked off sick and that I must phone 808. Well, speaking to a consultant, according to the system, I will only get my data on the 14th of each month. So Witness is a ****, he doesn't do his job, I want to cancel this contract as this is unacceptable. I took it out as I need the WiFi now, why must I go and pay a contract and still buy additional data. I want Mtn to cancel this, *****, *********** and Witness is sitting there getting paid, lies and doesn't do his job, doesn't follow up on clients. This is so far the worst service I ever got anywhere.</p>
The price is absurd. I have had the device for 16 days and used the pro rata data, which I was told would be R70 or R80. I was **** to and misinformed, now you want to charge me cancellation fees? I went through the trouble of getting payslips,bank statements, I drove my petrol out to the store, I used my airtime to phone multiple times,I have been complaining right from the start. This is ridiculous.
The price is absurd. I have had the device for 16 days and used the pro rata data, which I was told would be R70 or R80. I was **** to and misinformed, now you want to charge me cancellation fees? I went through the trouble of getting payslips,bank statements, I drove my petrol out to the store, I used my airtime to phone multiple times,I have been complaining right from the start. This is ridiculous.
Your salesman should pay it then for misleading his customer. I will return the device.
Your salesman should pay it then for misleading his customer. I will return the device.
Once again, went to mtn westgate to get a copy of the contract. They cannot make copies as they go to cell c to make copies and there are too many pages. A multi billion dollar company who can't fix their copy machine. I was promised that they would email it to me yesterday, still waiting. Pathetic!!!
Once again, went to mtn westgate to get a copy of the contract. They cannot make copies as they go to cell c to make copies and there are too many pages. A multi billion dollar company who can't fix their copy machine. I was promised that they would email it to me yesterday, still waiting. Pathetic!!!