1 reviews | Active since Jul 2014
LETTER CONFIRMING BALANCE ON ACCOUNT A***
Please forward me written confirmation of the balance of account A***.<br> <br> VVM debt collections has been calling me about an outstanding balance of R23000 since November 2014. This however was ***** committed on my account with Mtn. Mtn removed the 2 *****ulant numbers from my account, and passed credits. Mtn informed me to pay the outstaning +/- R700 (which I did in December 2014). <br> <br> However VVM is still in the dark, and still calling me. Please contact them and send me a letter confirming this account is paid in full and closed!!!<br> <br> Mtn has previously come back to me saying they will follow up with VVM, but they're still calling me. I've sent my affidavid and your e-mail to VVM over, and over, and over. But they do nothing.<br> <br> I will NEVER EVER do business with Mtn again!!! <br> <br> How many times do I have to ask Mtn to sort this out?????? This is my 4th complaint on Hello Peter.<br> <br> A very upset ex-Mtn client
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
