1 reviews | Active since Mar 2009
Let me go already
<p>I'm trying to port my number out from MTN but it keeps getting declined. Twice since saturday. I want to know the reason why so I can address it. "Other" is not a reason. Your agents at your rosebank mall store are disgustingly rude and practically shouted at me to tell me its not their problem, I need to contact vodacom. It is impossible to get hold of a human being to speak to on your 173 number. I want an urgent response.</p>
Good Day Morne
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier, kindly submit the port request again and contact out Mobile number portability team within 30 minutes of submitting the request for further assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Good Day Morne
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier, kindly submit the port request again and contact out Mobile number portability team within 30 minutes of submitting the request for further assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,