LET DOWN YET AGAIN

I requested changes via email and the below is confirmation that the changes where done-delayed response to my email as indicated in the response. I realized that my debit did not operate for 2 months and called the call center only to be informed that the incorrect bankers where loaded resulting in my debits returning. This impacts on my ITC profile and in a negative way.<br> I NEED THIS REMEDED AND RE-IMBURSED.<br> <br> From: Customer Care [Email Removed] <br> Sent: Tuesday, December 29, 2015 10:01 AM<br> To: Godden, Warren<br> Subject: Re: K*** [#***6]<br> <br> Good day Warren,<br> Thank you for emailing Customer Care.<br> We apologize for the delayed response.<br> Kindly be advised that we have changed your physical address and your banking details.Any submissions or changes made will be attended to within 48 hours of the request depending on network and system availability. <br> We look forward to being of service to you.<br> Kind Regards,<br> Mmabatho Monyepau<br> Customer Services<br> MTN SA<br> Reference Number: ***6<br>